Privacy Policy
Last Updated: 11/05/2026
1. INTRODUCTION
BESIANA Ltd. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website, products, or services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following types of personal information:
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Personal Information: This may include your full name, email address, postal address, phone number, or other contact information. If you are commissioning art, this may include reference photographs, video recordings, and records of meetings.
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Payment Information: Payments made through UK bank transfer may include your bank account number and name.
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Usage Information: We collect information about how you use our website, including your IP address, browser type, operating system, and access times.
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Cookies: We use cookies and similar technologies to collect information about your browsing behaviour, preferences, and other data. Cookies are small text files that are placed on your device when you visit our website. We use essential cookies to make this website work, and non-essential cookies to understand how our website is used. You can choose to accept or decline non-essential cookies using the cookie banner, and you can manage and control cookies in your browser settings. Essential cookies will still be used even if you decline non-essential cookies.
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User-Generated Content: Information you provide in comments or other content you submit to our website.
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
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To Provide Services: To provide and deliver our products and art commission services, process transactions, and respond to your requests.
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To Improve Our Services: To analyse and improve our website and services, develop new features, and enhance user experience.
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Legal Compliance: To comply with legal obligations, such as financial records for tax authorities, and to protect our rights and interests.
4. SHARING YOUR INFORMATION
We may share your personal information with:
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Service Providers: Third-party service providers that help us with website operation, payment processing, and other services. We ensure they are GDPR-compliant. Our website is hosted on WIX; please also refer to WIX’s privacy information.
5. YOUR RIGHTS UNDER GDPR
You have specific rights under GDPR, including:
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Access: You can request a copy of your personal data that we hold.
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Rectification: You can ask us to correct or delete personal information you think is inaccurate or incomplete.
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Erasure: You can request the deletion of your personal data.
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Restriction of processing: You can ask us to limit how we use your personal information.
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Objection of processing: You can object to the processing of your personal information.
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Data Portability: You can request that your data is transferred to you or to another organisation, in a structured format.
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Withdraw Consent: You can withdraw your consent for data processing at any time.
6. RETAINMENT OF YOUR PERSONAL DATA
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. When we no longer need to retain your personal data, we will securely delete or anonymise it. If you have any questions about our data retention practices, please email us at: art.by.besiana@gmail.com
7. SECURITY
We take all reasonable steps to protect your personal information from unauthorised access and disclosure. We implement appropriate technical and organisational measures as required by GDPR.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the new Privacy Policy on this page and update the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. If we have your contact details, we will notify you of any significant changes as required by GDPR.
9. CONTACT US
If you have questions, concerns, or requests related to this Privacy Policy or your GDPR rights, please email us at: art.by.besiana@gmail.com